TELKOM

<p>I have been a client of Telkom for a few years and we have our business accounts with them. Please note I have never missed a payment. I changed my bank accounts and did not change my debit order. Telkomnotified me that I had not paid on the 10 March, I immediately contacted them and changed my bank account details and paid my account. I asked if I could send through my proof of payment. They said no need. This was the 10 March and on the 21 March Telkom cut my phone off. After hours on the phone pleading for help a manager sent through my proof of payment to the admin department. BUT WAIT FOR IT!!! IT WILL TAKE BETWEEN 7 AND 14 DAYS TO SWITCH MY PHONE BACK ON!!!!!!!!!!! So for a portion of March I do not have any phone phone use - they still bill me in full. The connection is switched off 11 days after payment and then if I am lucky I may have a phone beginning April!!!!!!!!! I phoned a few other networks and they all assured me that once payment is sent through my phone would b switched on with 48 hours. Now this pathetic admin system is unable to process my payment for 14 days and switch on my phone. It is as bad as my unlimited package they sold me, which was a lie as I called and asked why I have such bad reception towards the end of the month and I was told that I actually only have 15gigs!!!! That is not what unlimited means. I have sent two mails over two days to the manager and I just cannot get feedback as to when my phone will be switched on!!!!!!!<br /> <br /> <br /> <br /><br /></p>