1 reviews | Active since Feb 2017

26 Feb 2017, 20:27

Telkom

<p>It is now 5 days after I have reported my dead phone and ADSL line. Nothing gets done. I want to warn everyone: Telkom's service absolutely pathetic.</p>

0
Replies (4)
Telkom
Telkom's reply27 Feb 2017, 11:36
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to assist.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update28 Feb 2017, 18:07
Reviewer Update

Another day has passed. TELKOM is pathetic. It has now been a week and my phone and ADSL IS STILL DEAD. How do I terminate my contract with TELKOM? I'll have to tell everybody as far as I go and also publish in public papers and adverts: STAY AWAY FROM TELKOM!!!! They are absolutely pathetic and to have a contract with them is going to cost you lots of money. When they drop you and thus break their service contract and fail to restore dead lines you'll have to pop out a lot of money to get internet access to be able to continue your work.

Telkom
Telkom's reply01 Mar 2017, 07:54
Official

Good Morning Dr Buys,

Apologies for the delay, we have logged an urgent escalation for a tech to attend asap. Escalation ref is 959854 . Tech will contact you before attending thank you.

Yazied

Telkom Social Media

Best regards,

's update01 Mar 2017, 08:13
Reviewer Update

I already had this Escalation ref is 959854 last week Friday. It is now 5 days later AND STILL NOTHING GETS DONE!!!