Telkom
<p>Goeiemiddag. Ons Adsl lyn vam Tellom is al meer as 3 weke af. Partydae hou ons 3 uur aan om met Telkom te praat. Kry geen hulp nie.Hulle Telkom dienszentrums in Cape Gate kan help nie. Diens is nog swakker daar. Het oorgegaan na Mweb maar hulle moet ons Telkomlyn gebruik. Ons Telkomlyn is nou ook af. Nerens is daar hulp nie. Die kabel is blykbaar foutiewelik afgesny deur n tegniese man. Ons no is ********** 364. Asb kan julle ons help. Het n wassery van die huis af en het reeds kliente verloor.</p> <p> </p>
Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Hi Andre,
we have have tested the line and found a problem and reported the fault for your line. Your fault reference is 220CWZ210217. However, when checking the service I do not see that you have ADSL on the line. There was a time there was ADSL on the line with Telkom and then with a different ISP which you mentioned was Mweb. I do however see that that is not the case anymore, did you cancel the ADSL portion with Mweb as well?
Regards
Garreth
Telkom Social Media Team
Hi Andre,
we have have tested the line and found a problem and reported the fault for your line. Your fault reference is 220CWZ210217. However, when checking the service I do not see that you have ADSL on the line. There was a time there was ADSL on the line with Telkom and then with a different ISP which you mentioned was Mweb. I do however see that that is not the case anymore, did you cancel the ADSL portion with Mweb as well?
Regards
Garreth
Telkom Social Media Team