Telkom
<p>My husband and I had a contract which we had cancelled last year in July . We both have cancelled but yet there is still debit orders going through off his account . contacted the call centre bt not getting anywhere as we have been told to wait for 72 hours for a refund</p> <p> </p> <p> </p> <p>This is not on as these are big amounts going off in Dec and now again in January</p>
Hello mubina-adam-abbas
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello mubina-adam-abbas
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good Day
Hope the message finds you well.
This serves as notification that we have reviewed your query and it was discovered that the recent deduction was due to an outstanding amount that was still payable on the cancelled contract due to a rejected debit order in the month of September 2016 .
Hope the matter is satisfactorily cleared .
Regards
Social Media Team
Best regards,
Good Day
Hope the message finds you well.
This serves as notification that we have reviewed your query and it was discovered that the recent deduction was due to an outstanding amount that was still payable on the cancelled contract due to a rejected debit order in the month of September 2016 .
Hope the matter is satisfactorily cleared .
Regards
Social Media Team
Best regards,