Telkom

<p>On <span style="font-family: Thread- ********** c-Id- ********** d;">Friday 20th I visited the Telkom store in Baywest to enquire about whether i should upgrade to their R799 package deal, which I have been trying to do for 3 month's, (see previous review) or wait for them to correct them to fix the speed problem. The Telkom employee was very helpful and assured me that he would send out a technician to resolve /find the prolem. </span></p> <p><span style="font-family: Thread- ********** c-Id- ********** d;"> On saturday, two "telkom employees" came. The two "technicians" who wore nothing to identify them as Telkom employees. Their vehicle had no Signage. Is this the norm? Should I trust any two men claiming that they are from Telkom? The isssue with the Wi-Fi still has not been resolved. The "technicians" told me that fixing the line was beyond their capability. They wanted to replace the modum without having even tested it. </span></p> <p> </p> <p><span style="font-family: Thread- ********** c-Id- ********** d;">On behalf of my boss</span></p> <p> </p> <p><span style="font-family: Thread- ********** c-Id- ********** d;">Regards</span></p> <p><span style="font-family: Thread- ********** c-Id- ********** d;">Storm</span></p>