Telkom

<p>Good Day</p> <p> </p> <p>Please be so kind to assist me with the following problem:</p> <p>- I need Telkom to cancel my ADSL line and to refund the monies paid to Telkom since November 2015, for a ADSL line not in working order.</p> <p> </p> <p>I have completed a a Customer Request for Contract and Service Cancellation signed and submitted 18 November 2015.</p> <p>- I have paid many visits to Telkom at Lake Side Mall to solve the problem.</p> <p>- Called the Call Centre - mant times,</p> <p>- Written e-mails,</p> <p>- The ADSL line is not working, unless I spend hours on the line with a Telkom technician, EACH TIME, before I try to use it.</p> <p> </p> <p>If I do not pay my monthly telephone bill in full, the home telephone line is suspended - an then I need to pay the re-connection fee again.</p> <p>It is really a never ending circle.</p> <p>Name: Lourette Barger</p> <p>Contact no: ********** </p> <p>My home tel no: ********** - on which the ADSL line is working</p> <p>Telkom: ********** 54279</p> <p> </p> <p>Your kind assistance and feedbackis appreciated</p>