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semone G

1 reviews | Active since May 2015

10 Dec 2016, 09:07

Telkom!!!!!!!!!

<p>I would really appreciate if telkom could do their job. After paying R500 for a month to month contract that I cancelled a year ago, no one has got back to me to let me know ifI have been taken off the credit bureau. I emailed both Mmaki and Yvette for feedback. Neither did the social network manager get back by means of call or email after my first hello peter review.</p> <p>Please let me know what is going on, I have proof of payment.</p>

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Replies (2)
Telkom
Telkom's reply11 Dec 2016, 14:13
Official

Hi Semone1027

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply13 Dec 2016, 16:29
Official

Hi,

We have requested collections to email you the confirmation.

Case ***9

Regards

Joshua

Telkom Social Media Team

Best regards,