Telkom

<p>We have been without a line towards the end of October 2016 till today the 9th , we have been phoning telkom , mind you we are using a vadocam line and you guys can imagine our bill , our calls were escalated and we got an escalation ref number : 916628 from their technical and we were promised that our line ( ********** ) would be fixed , we are in a business area where there various businesses around and they also on the telkom line but theirs is working just fine , our employees depend on the land line for the work confirmation purposes , we were told by Telkom that there was an underground problem with the lines , but how long does it take for it to be fixed? how come our neighbors lines are working ? everyday we get an apology , an excuse and sentiments from Telkom but phone lines are stil dead , nothing is working , everyday a technician is assigned to come fix the line and we would receive a call from them to confirm time of arrival but up to this day nothing has been done , our last call to them today was at 11:30am stil nothing from Telkom, from a multi million company to give this service it's a embarrassing and at the same time annoying , Telkom doesn't respect it's customers it's time we made a move , we have been their client for donkey's years but we get a very ****ty service with the staff which doesn't care. </p>