1 reviews | Active since Jul 2015
Telkom???
<p>It just seems to be an uphill battle to win with Telkom. Honestly I am at wits end with these people.</p> <p>I have had a intermitent connection since middle October and finally reported it on the 28th when the line completely died.</p> <p>In between I have phoned numerous time just to be promised that the matter gets escalated.</p> <p>Finally today a month later they send a sms to let me know the matter has been resolved. I did a test to see if all has been resolved. The outcome is a connection speed of just 0.5 mbps... while I have to pay for a 4mbps line speed. I then phone back te reopen the case and just get put through from one person to the other until they drop the line. Twice! In the meantime they expect you to pay for services NOT rendered. I am over this. PLEASE DON'T EVEN REPSOND TELKOM. I will be canceling my contract with you tonight as I do not have the time to deal with this sh#t service anymore. I just want to post this to enlighten the rest of SA about what to expect when signing up with Telkom.</p>
Hi P33rtjies,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi P33rtjies,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
