1 reviews | Active since Oct 2016
Telkom
<p> </p> <p>I have been trying since 29 August to have my Telkom line pooled in order for me to use a new service provider. I was told it will take maximum 21 days. Every time I call Telkom to check on the progress I am not able to talk to the same person and every consultant I do talk to says they cannot find my original email requesting them to release my line. I have even spoken to a so called Manager Mr Vincent Sithole, he does not reply to my emails and he has never followed up with me since my last query with him in over two weeks ago.</p> <p>Telkom is supposed to be a public company?!</p> <p> </p> <p>Fed Up!</p>
Correction... Mr Sithole was not the manager, but he did give me the email address of his manager, to where I forwarded the original email from the 29th August, that stated I wanted my line released.
Correction... Mr Sithole was not the manager, but he did give me the email address of his manager, to where I forwarded the original email from the 29th August, that stated I wanted my line released.
Good day
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Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
