FR
Frans R
1 reviews | Active since Jul 2011
04 Oct 2016, 15:25
TELKOM
<p>Telkom send me an SMS Confirming making an appointment for my ADSL Line installation today I Took the day off to wait for Telkom its 15:30 now Telkom is no show i will only be able to be home on Saturday and Sunday if not on those days i won't have the line installed because i'll be at work not at home thats i will only be available AT HOME ON WEEKENDS </p>
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Replies (10)0
Replies (10)
Telkom's replyOfficial
05 Oct 2016, 10:01Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply05 Oct 2016, 10:01
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
FR
Frans R's updateReviewer Update
05 Oct 2016, 13:58Telkom keeps phoning my wife repeatedly to inform her a technician is at home to install the ADSL Lline what part of at home Saturday don't you understand there is no one at home! I took off the whole day yesterday for me to be there if Telkom comes as per the original appointment as on the 4th of Sept Someone will be at home on Saturday
FR
Frans R's update05 Oct 2016, 13:58
Reviewer Update
Telkom keeps phoning my wife repeatedly to inform her a technician is at home to install the ADSL Lline what part of at home Saturday don't you understand there is no one at home! I took off the whole day yesterday for me to be there if Telkom comes as per the original appointment as on the 4th of Sept Someone will be at home on Saturday
FR
Frans R's updateReviewer Update
05 Oct 2016, 14:33Telkom was supposed to be at my home on 4 Oct they were NO SHOW i took the day off work to be at home but this morning they keep phoning my wife who is not allowed to answer her phone at work! Which part of at home ONLY SATURDAY don't you understand ? Apparently a technician sowed up at 13:00 who wanted to install the line a day after! I can't leave work when i like! Come on Saturday someone will be at home
Dear Customer, your installation for order ( ********** 43) is scheduled for ( ********** 4 between 07:30:00 and 16:00:00). If not convenient please log onto www.telkom.co.za/appointments to reschedule. Your continued support is appreciated. Regards, Telkom.
FR
Frans R's update05 Oct 2016, 14:33
Reviewer Update
Telkom was supposed to be at my home on 4 Oct they were NO SHOW i took the day off work to be at home but this morning they keep phoning my wife who is not allowed to answer her phone at work! Which part of at home ONLY SATURDAY don't you understand ? Apparently a technician sowed up at 13:00 who wanted to install the line a day after! I can't leave work when i like! Come on Saturday someone will be at home
Dear Customer, your installation for order ( ********** 43) is scheduled for ( ********** 4 between 07:30:00 and 16:00:00). If not convenient please log onto www.telkom.co.za/appointments to reschedule. Your continued support is appreciated. Regards, Telkom.
FR
Frans R's updateReviewer Update
06 Oct 2016, 20:54Otherwhise i'll be available weekdays Mondays to Fridays FROM 5PM AT HOME WHOLE DAY SATURDAY
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Frans R's update06 Oct 2016, 20:54
Reviewer Update
Otherwhise i'll be available weekdays Mondays to Fridays FROM 5PM AT HOME WHOLE DAY SATURDAY
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Frans R's updateReviewer Update
07 Oct 2016, 08:07Iwill be at home from 5pm in the afternoon yoday and every weekday thereafter From 8 to 5 i'm at Work
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Frans R's update07 Oct 2016, 08:07
Reviewer Update
Iwill be at home from 5pm in the afternoon yoday and every weekday thereafter From 8 to 5 i'm at Work
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Frans R's updateReviewer Update
07 Oct 2016, 08:49I HAVE ARRANGED WITH OUR **** TO BE AT HOME TODAY TILL 5 PM BUT I SUPPOSE THIS DOES NOT HELP AS TELKOM DOESN'T SHOW UP FOR THEI'RE APPOINTMENTS
FR
Frans R's update07 Oct 2016, 08:49
Reviewer Update
I HAVE ARRANGED WITH OUR **** TO BE AT HOME TODAY TILL 5 PM BUT I SUPPOSE THIS DOES NOT HELP AS TELKOM DOESN'T SHOW UP FOR THEI'RE APPOINTMENTS
FR
Frans R's updateReviewer Update
07 Oct 2016, 14:02NO RESPONSE I'M GOING TO WRITE A LETTER TO THE BEELD USERS FORUM NOW
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Frans R's update07 Oct 2016, 14:02
Reviewer Update
NO RESPONSE I'M GOING TO WRITE A LETTER TO THE BEELD USERS FORUM NOW
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Frans R's updateReviewer Update
15 Oct 2016, 11:07ITS THE 15TH OCTOBER THIS MORNING I RECEIVED A TEXT MESSAGE AGAIN A TECHNICIAN HAS BEEN DISPATCHED ITS 11AM NO TECHNICIAN YET
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Frans R's update15 Oct 2016, 11:07
Reviewer Update
ITS THE 15TH OCTOBER THIS MORNING I RECEIVED A TEXT MESSAGE AGAIN A TECHNICIAN HAS BEEN DISPATCHED ITS 11AM NO TECHNICIAN YET
FR
Frans R's updateReviewer Update
15 Oct 2016, 11:09ITS THE 15TH OCTOBER THIS MORNING I RECEIVED A TEXT MESSAGE AGAIN A TECHNICIAN HAS BEEN DISPATCHED ITS 11AM NO TECHNICIAN YET
FR
Frans R's update15 Oct 2016, 11:09
Reviewer Update
ITS THE 15TH OCTOBER THIS MORNING I RECEIVED A TEXT MESSAGE AGAIN A TECHNICIAN HAS BEEN DISPATCHED ITS 11AM NO TECHNICIAN YET
FR
Frans R's updateReviewer Update
15 Oct 2016, 11:54Its 12AM No Telkom
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Frans R's update15 Oct 2016, 11:54
Reviewer Update
Its 12AM No Telkom