TELKOM

<p>I have been trying to cancel my Telkom line / contract since 11 July 2016. I have send through many requests, as well as submitted the cancellation request form to the cancellations department at Telkom. Everytime I follow up telephonically they inform me that my landline is still active. I went into the Menlyn Branch in Pretoria on 5 August 2016 as I was getting nowhere - stood in the que for hours, eventually being told that their lines are off and that I should for the third time complete a cancellation request, no need to wait as they will send through the request and I should receive an sms from Telkom on 5 August 2016 confirming my account has been closed. Nevertheless, nothing I once again phoned them on the 10th of August 2016 and spoke to a Miss Hurdee at Telkom she assured me she will give everything through to her Manager and that my account should be closed within 7 days. Today 22 August 2016 I once again phoned Telkom and they informed me that my landline is still active. This is unacceptable I no longer need the services of Telkom and urgently need to close the account!!!!!</p>