JT
Jason T

1 reviews | Active since Jun 2016

02 Jun 2016, 06:37

Telkom

<p>Telkom is a total disgrace.<br />I ordered an internet line at home and was told via telephone that a technician would be at my home between 7:30 and 12 on tuesday morning. My mother in law waited and nobody arrived. After an hour on hold i spoke with a manager who assured me the technician would be there but it was an all day appointment. WELL WE WAITED and no technician. <br />Now on Thursday morning a technician calls me to make sure im available and tells me he only got the job order Thursday morning.<br />So we waited when nobody was coming and your staff did nothing but make EMPTY PROMISES.<br />I am appalled but not surprised by your total lack of competence.<br />NEVER AGAIN</p>

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Replies (1)
Telkom
Telkom's reply03 Jun 2016, 06:32
Official

Hi jasonthwaits

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

Best regards,