Telkom
<p>I am billed for Uncapped ADSL and I have never ever used the data from Telkom as despite contacting Telkom twice post the installation to request them to send me the username and passwords, up to date I still have not recieved any username and passwords and therefore had no choice but to go with a diferent ISP. Yet, Telkom now charges me for something they never provided. All they providing me is the ADSL line and the voice. The data I have never ever recieved from them, yet the want me to pay first and then they will reverse the charged. How pathetic is that?</p>
Hi anniebee
Thank you for making contact with us and bringing this to our attention. We are able to assist. May we please request to provide the affected number and a preferred contact when possible. We will need to make direct contact to confirm identification in order to release the info from our end. We will await your feedback. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi anniebee
Thank you for making contact with us and bringing this to our attention. We are able to assist. May we please request to provide the affected number and a preferred contact when possible. We will need to make direct contact to confirm identification in order to release the info from our end. We will await your feedback. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,