TELKOM
So last May 2015 I call Telkom and ask for my line to be moved to my new premises and this is 30 days before as required. Telkom tell me there is no infrastructure and they cannot give me a line at my new home. So I asked them to cancel the service and I get a reference number. Two months later I get a call from Telkom saying my bill is outstanding. I explain the above and they apologies and give me another reference number. January I get an call from Candice from Petterson & Pandaram attorneys saying Telkom has handed my account over ???? So I explain all of the above and Candice says she will go back to Telkom. She comes back to and explains Telkom agree and my account has been cancelled. Only to find out they have listed me on ITC ?!?!??! I do not understand how this happens. Surely ITC has to contact all parties ?? TELKOM PLEASE SORT OUT YOUR MESS !!!<br>
This response serves as confirmation that your query has been received.
Your reference number : SM222802
A consultant from our billing team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
This response serves as confirmation that your query has been received.
Your reference number : SM222802
A consultant from our billing team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
