tB
tracey B

1 reviews | Active since Jan 2016

25 Feb 2016, 10:55

Telkom

I loaded a complaint on 18 January regarding telekom , case number ***.<br> I received a reply on the same date with a reference SM189064 saying that my query was being attended too.<br> <br> it is now over a month later and not reply.<br> <br> NOw today I am receicving calls from Telkom telling me i am in breach of contract?<br> I am also receiing emails informing me that i being handed over to Nudebt??<br> <br> This is unacceptable!<br> <br> No one talks to you unless they are chasing money, where are the calls helping to resolve this issue?<br> Where is my feedback?<br> <br> I am stressed and unahppy with how this is being treated, i am being made to feel like a ********.<br> <br> I have two other accounts with Telkom which im seriously thinking of changing.<br> <br> Nothing is resolved from a March 2015 query, poor service.<br> <br> Regards<br> Tracey<br> <br>

0
Replies (1)
Telkom
Telkom's reply25 Feb 2016, 14:11
Official
Hello tracey1968,

We sorry for the inconvenience caused.
We will follow up with our billing team and have a consultant contact you.

Regards
Telkom Social Media Team.