PB
Philip B
1 reviews | Active since May 2016
17 Feb 2016, 18:06
Telkom
My Telkom contract expired in 2015 and despite having sent several e-mails with an attached cancellation form filled in and signed, Telkom still *****s money from my bank account every month by debit order. I have contacted the call centre, the website, the online chat - everyone says the matter has been escalated. Escalated to who? This is a joke. <br> I must get a court order to get Telkom to perform their daily business duties. <br> They are now liable for the months they keep deducting money from my account since September 2015.
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Telkom's replyOfficial
17 Feb 2016, 19:15Hello phil622,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM171573
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM171573
Regards
Telkom Social Media Team
Best regards,
Telkom's reply17 Feb 2016, 19:15
Official
Hello phil622,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM171573
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM171573
Regards
Telkom Social Media Team
Best regards,