EA
Ellen A
1 reviews | Active since Jan 2014
08 Dec 2015, 13:41
Telkom
I have been trying for the last two weeks to get Telkom to get an AVS activated on a business line. I have sent 4 emails with all the requested documents and have been trying to follow up telephonically. Yesterday I spent 2 hours on their business call centre line with no avail. Either they give me a number to call which no one answers, or the number does not work. One of the operators at the call centre did not even know what AVS stands for??? How do people still do business with Telkom. They are useless!!!!!
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Telkom's replyOfficial
08 Dec 2015, 13:58Hello ellenva,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number and and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176022
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number and and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176022
Regards
Narriman
Telkom Social Media Team
Telkom's reply08 Dec 2015, 13:58
Official
Hello ellenva,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number and and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176022
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number and and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176022
Regards
Narriman
Telkom Social Media Team