Telkom

I app**** for my line to be moved, had to apply twice. Then they called to confirm receipt of my request, a month later I phoned to enquire when the line would be moved and the call centre said the request was cancelled, without my confirmation and without notifying me. Then charging me and debiting my account for a service I have not been able to enjoy due to my line not being moved. I'm unable to get through to accounts department either . I then app**** for a new line, two technicians come to my house in two weeks and I still don't have ADSL. I have had no ADSL and no service from Telkom for 10 weeks but I'm being asked to pay.