1 reviews | Active since Sept 2015
telkom
I phone telkom the 31 Aug 2015 to place a order for a land and adsl line,they then confirmed that there were ports available. Where after I had to phone the 4 time because the sales reps took down the wrong cell phone number. The installation was scheduled for 23/09/2015 7:30 - 16:00 I had to take off a day from work as this is a full day appointment by 10:00 I had my wife phone telkom from work as I don't have a land line they told her to be patient the technician had bee dispatched. At 13:00 she phoned again and the told her her he is most probable busy assigning the port she then asked for the technician's number and they said they where not allowed to give it to her. At 15:00 there still was no technician at my property so she phones again and was told the line installation is a quick process and he will still come. At 16:00 (end of the appointment still no technician) I phoned telkom from my cellphone the lady that answered the phone said she did not know what is going on and gave me the technicians number. I phoned the technician any to be told he had informed the office that MORNING that there were no copper line. For a whole day I sat at home waiting for nothing.
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Bongani
Telkom Social Media Team
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Best regards,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
***
Best regards,
