TELKOM

Hi<br> <br> I app**** for a Telkom line installation. There is currently Telkom services(infrastructure) in the complex I live in. <br> The technician that was despatched for the installation informed me that there is no access point to my house and that they will have to create an access point from the street I live in which is where the Telkom line is running. I was also informed by the Technician that I need to buy a pipe which they will use underground to connect to my house and then contact Telkom after I purchased the pipe for the installation.<br> <br> My problem is why should I purchase a pipe for a Telkom installation, isn't it Telkom's responsibility to provide all the necessary material for the connection from the access point to my house.<br> <br> Kind Regards<br> <br> Desmond