Telkom 10213.dsl line service

10213 telkom dsl contract line orders.i did an order on the 22nd July 2020 for the special on the dsl 4mb line for R199.i was approved the day after. They proceeded to back me in for installation on the 27th July 2020.i received a sms stating that I was booked for the 27th on the morning of the 27th I received that sms saying that the technician was dispatch he will call me from 8am till 4pm .I have waited the whole day so I called them at 5pm on the 27th for them to inform me that they missing a jumper line.which they will have it resolved by 3 days time .I call them again 3 days later to be informed that they don't have stock of the modern,they said they will receive stock within a week.my girlfriend who stays in the same area as me did the same order 4days after me and she received her line already im still awaiting so I called in every 2 days after to find there is still no stock.so I decided to call in agin on the 17.08.2020 to find my order is canceled cause my address don't exist. But yet they send my other cellphone contract bills to my address. How is that POSSIBLE. I asked the lady to redo the application again..she said there is still no stock of the modern. Its so bad service given from telkom.an they expect to sa leading network never.10213 very bad service. Order number. New one 585122.old number.***.if there is anyone who can help me please do.