DE
Daiyaan E
1 reviews | Active since Oct 2009
30 Oct 2015, 09:15
Telkom 10213 order mess up HELP
Hi<br> <br> So my mom placed an order for a SmartWireless LTE 30Gig at the beginning of this month.<br> <br> The sales guys took her contact details down incorrectly and was subsequently not able to contact her for delivery. Today I call the courier company and they tell me they have sent the device back to Telkom. Now remember we are being billed R500 each month for something we don't have.<br> <br> Can someone at Telkom or their sales department please help in my getting the device delivered from Telkom? Calling the sales center for a follow up is a nightmare!<br> <br> Telkom rep, I have got a reference number. <br> <br> Thanks in advance
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Telkom's replyOfficial
30 Oct 2015, 10:28Hello dedwards,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM162572
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM162572
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Telkom's reply30 Oct 2015, 10:28
Official
Hello dedwards,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM162572
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM162572
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***