TELKOM 10213 Never Answers

TRYING TO PHONE CALL CENTRE SINCE YESTERDAY!<br> No one answers and I hold the call for long periods on a call.<br> Tried the speak to an agent on the website and here is the conversation.<br> <br> Buhle: Thank you for contacting Telkom Mobile, you are chatting to Buhle how may I assist you?<br> You: i need to speak to sales to order a phone as there is no order now option on the online store<br> You: i dial 10213 but no answer<br> Buhle: Please call 10213<br> Buhle: That is our sales department no any other.<br> You: dialing since yesterday no answer<br> You: so you telling me there is no one managing the phones?<br> Buhle: Please try again<br> You: im trying now. the phone is lying next to me, just tune, no answer<br> Buhle: We cannot help you with anything regarding sales<br> Buhle: We only deal with customers who already have contract with us<br> <br> Dont Dare reply like this:<br> <br> Hello DJacobs888,<br> <br> Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to the relevant department and feedback will follow.<br> Your reference number is ***.<br> <br> We apologise for any inconvenience caused.<br> <br> Kind regards,<br> <br> Telkom Social Media <br> <br> I WANT A PROPER RESPONSE!!!!!<br>