Telkom 101

I had a DSL line installed in October 2018. I requested that the account should be paid by debit order. This was not done by Telkom. My line has been suspended. On Friday 05-October, I paid the account by EFT. I called Telkom and the operator told me that the account should be reactivated within 8-12 hours. 4 days later and my account has still not been activated. To deal with Telkom is like to deal with a government department. There is simply no commitment or pride in their work.