Telkom

We have been without internet service since Saturday, 25 Jan and have been phoning the call center to fix the problem. They escalated the problem on Thursday, 30 Jan to a technician who informed as we have a problem with one of our port and that he will be back the same day to fix it. It is now Sat 1 Feb he has not gotten back to us, we still without internet and the call center agent will once again escalate the problem. No need to say we are angry and frustrated that we paying for a service that we do not have the benefit of right now