TELKOKM HAS THE WORST SERVICE EVER!

I have started the process of canceling my Telkom line on 25 November 2019. And still, the line is not canceled and I am continuously invoiced for a line that doesn't even exist! I have phoned, emailed visited a Telkom store, and over a year later I still haven't been assisted in canceling the line and getting the outstanding amount removed from my name. It has begun to impede my credit score and influence financial dealings. Telkom just might be the worst out there when it comes to customer service.