TELKKOM

TELKOM MOBILE WERE ADVERTISING A SPECIAL ON A MECER LAPTOP FOR R299 PM OVER 36 MONTHS

Mecer CA14D01 N3350 64GB Windows 10 14 Inch + Mecer Xpress Tablet 10.1 Inch 32GB Bundle + Huawei E5576 Huawei E5576 MiFi Router Includes We Grow Educational voucher Free Laptop Backpack Wireless Mouse MS Office 365

I CALLED THE TELKOM SALES CALL CENTRE ON 27/7/2021 AND PLACED AN ORDER. ON 2/8/2021 I RECEIVE AN SMS STATING THERE IS NO STOCK AND THAT I WOULD BE NOTIFIED AS SOON AS THEY RECEIVED STOCK. I THOUGHT THIS WOULD PROBABLY BE IN A FEW DAYS. I HAVE PHONED AND EMAILED FROM 11/8/2021 AND THEY CONTINUE TO SAY THEY HAVE NO STOCK. NOW THEY TELL ME THAT DUE TO NO STOCK (A MONTH LATER) THEY HAVE CANCELLED MY ORDER. IF THEY ARE RUNNING A SPECIAL FOR A MONTH HOW CAN THEY POSSIBLY RUN OUT OF STOCK SO QUICKLY. I REMEMBER A FEW YEARS AGO, THE CONSUMER ACT WAS UDATED BECAUSE OF THINGS LIKE THIS AND IF A STORE WAS ADVERTISING AND THEY HAD RUN OUT OF STOCK THEY HAD TO SUPPLY ANOTHER PRODUCT OF SAME VALUE OR EVEN UPGRADE AT THE SAME ADVERTISED PRICE. I HAVE EMAILED THEM TO THIS AFFECT - NO RESPONSE. I CALLED THEM LAST WEEK TO TRY AND GET A RESPONSE FROM A MANAGER AND WAS TOLD A MANAGER WOULD CALL ME THE NEXT DAY - NO RESPONSE. IF YOU GOOGLE TELKOM LAPTOP SPECIALS THEY ARE STILL ADVERTISING THIS PRODUCT!!!! I HAVE JUST PHONED NEW SALES AND ENQUIRED ABOUT LAPTOP SPECIALS AND WHAT AM I GIVEN BUT THE SAME DEAL WHERE THERE IS NO STOCK DISGUSTING SERVICE AS USUAL.