Telkiom Service

I installed Telkom fibre in a house I was renting on the assurance that it was a simple matter to transfer to my new house which was being built over the road. However, when it came to doing the transfer, suddenly it was not so simple after all. The process was initiated in the middle of January and today, 9 Feb, I still do not have fibre in my new house. The excuses are many and varied - from a glitch in their system to insisting that the system said it HAD been installed. When the going gets tough, the operator says the line is bad and can she phone back......she never does. Try to speak to a supervisor or manager and once again there are many reasons why this is impossible - either she is not at her desk or the 'turnaround time' for a call back is 24 hours. This is an excercise in frustration and futility.