1 reviews | Active since Feb 2012

12 Sept 2016, 15:25

Telesales false advertising

<p>A telesales person from a company selling Telkom LTE contacted me on friday selling 25gb LTE for R299 which I then app**** for. However not telling me its actually only 15gb daytime!!! Now I'm trying to cancel due to being misinformed but can't get hold of the company through Telkom and telkom just says they can't help.. </p> <p>How is this possible? </p> <p> </p>

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Replies (2)
Telkom
Telkom's reply13 Sept 2016, 08:06
Official

Thank you for your post.

We have tried contacting you telephonically with no luck.

Kindly note that we have sent you an email and await your response so that we can assist you further.

Your reference number is AI***.


We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update13 Sept 2016, 11:10
Reviewer Update

Hi

I have rep**** on your email but mail is undeliverable due to full mailbox.

There is no number related. It was for LTE wireless broadband and the call was from a ********** 888 call centre which I cannot reach.

I phoned 081180 yesterday and Telkom said they can't adsist me.