Telephone Transfer

<p>I requested Telkom to come and transfer my phone line from the bedroom to the living room a week ago. We were sent an sms advising us that a technician will come through on the 16th of January between 07.30am and 16:00hrs. On the morning of the 16th i called the customer sent to confirm and i was assured the technician will come through. We waited for the whole day and no one called or came to our place. Knowing Telkom from my past experience i was expecting something this would happen. I called on the 17th of January in the morning and was shocked to hear that the case has been finalised and the technician had reported that they came through to move the line. I wonder whether telkom technicians are ghosts. This is a blatant lie and lack of truth,honesty and intergrity from the employee. Would somebody from telkom respond and also ensure such an employee is disciplined. I am still waiting for someone to come through to serve us</p>