TELEPHONE STILL OUT OF ORDER!

Item: Telkom
Rating: 2
Author: LICHTER L

Telephone No. *** was reported out of order on 03/08/15 Ref No 752CRZ030815. Escalation no. 721341 and to date the phone is not working despite the fact that Telkom promised to repair the line on 28/08/15. This phone belongs to an elderly couple and it is extremely unsafe for them to be without any form of communication for such a lengthy period.

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Replies (1)

Telkom's replyOfficial

31 Aug 2015, 17:43

Hello lizli,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM140886.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply31 Aug 2015, 17:43

Official