GL
Germaine L
1 reviews | Active since Dec 2015
10 Dec 2015, 11:37
Telephone Lines down since Monday
Good day<br> My business telephone lines has been down since Monday.<br> I called 5 times and no luck is anyone answering. Each time I held on for 15 minutes.<br> Nobody has come out to have a look at the lines.<br> Telkom made changes/updgrade and it affected the lines.<br> Can someone please resolve this problem urgently?<br> As I mentioned it is a business account and I cannot afford to lose business at this time of the year.<br> This is extremely frustrating.<br> <br> Regards,<br> Germaine
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
10 Dec 2015, 13:17Hello JeLutchmia,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176988
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176988
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply10 Dec 2015, 13:17
Official
Hello JeLutchmia,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176988
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176988
Regards
Narriman
Telkom Social Media Team
Best regards,