SM
Sathasivan M

1 reviews | Active since Sept 2014

05 Aug 2015, 17:32

TELEPHONE LINE NOT WORKING

The telephone line in the house is not working. Below are the noticeable problems:<br> 1) When the receiver is picked up the dial tone comes on for less than half a second and then switches off, there is a dull feedback sound in the background.<br> 2) Outgoing calls do not go through, for example i tried my personal cell phone and it did not work.<br> 3) Incoming calls make the phone ring. But when the receiver is picked up to make the call, the call reverts back to the same feedback sound as listed in 1).<br> <br> This problem has been persisting from the 1st of August and has become extremely frustrating. I have logged a complaint with telkom, these are the details of the complaint:<br> <br> Service ID: ***<br> Fault number: 141CKN030815<br> <br> Fast tracking the complaint will be of great help.<br> Thank You Hello Peter

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Replies (1)
Telkom
Telkom's reply05 Aug 2015, 19:51
Official
Hello Reuben06,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team