EP
Eduardo P
1 reviews | Active since Feb 2014
09 Apr 2015, 23:22
TELEPHONE LINE NOT WORKING ***
BUSINESS LINE NOT WORKING SINCE SUNDAY THIS WEEK. I HAVE CALLED THE CALL CENTRE ON NUMEROUS OCCASSIONS WITH REGARDS TO THE FAULT, TO DATE NO RESOLUTION. THEIR CALL CENTRE IS PATHETIC AND STAFF ARE UNHELPFUL. DUE TO TELKOMS INCOMPETENCE, NOW MY BUSINESS IS SUFFERING AS WE ARE DEPENDENT ON OUR PHONE LINES FOR OUR BUSINESS. TELKOM WILL BE HELD LIABLE FOR THE LOSS OF INCOME FOR THE PAST FEW DAYS. THEY ARE ALWAYS PASSING THE BUCK. YOU NEVER GET TO THE RIGHT DEPARTMENT. MAYBE ITS TIME TO CANCEL TELKOM AND CONVERT TO A CELL NETWORK.
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Replies (1)Telkom's replyOfficial
10 Apr 2015, 15:54Hello Eduardojoao,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102373.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102373.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply10 Apr 2015, 15:54
Official
Hello Eduardojoao,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102373.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102373.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
