Telephone line not transferred

<p>During December I app**** on line to havemy residential line moved from one home to another. Only 3km away. This was to be done between 1 & 3 February</p> <p>Half way during January, I got cut off. On calling Telkom, i got bounced between the Technical & Sales Department. Each blames the other & niether could rectify it. When asked if I would be credited for not having any service. I was told, I would have to pay & then write a letter.</p> <p> </p> <p>Today, I still have no telephone service in my new home. So I once again call Telkom.</p> <p>Nearly 2 hours of holding & being bounced btween the 2 departments again. </p> <p>Finally I end up with Xolani, who takes the trouble to look into the matter. Oh, now we have to make an apointment for the installation. They can fit me in between the 8th & 11th of .........MARCH. He'll try escalate my issue to the "Back Office"</p> <p>and yes I still have to pay my bill</p>