TELEPHONE LINE FAULT

<p>On th 18 of November 2016 i reported a fault on telephone line number ********** 739 which had a noice on the backround to which telkom claimed it is i hand with their technician and gave me the following refence number to follow up; 394ctk181116. few jours later the sent me an sms to say the line has been repaired but the noice was still there. we then followed up with the technical department who in return told us they will have alook into the matter and will inreturn give us feed back. i have followed up more than 3 times but they are unable to resolve the problem for me butg every month im paying for the services. The same is happening on the following line ********** 902 which has been down for the past 2months if not more to which they also claim is a cable related problem. The following refrences were given from telkom everytime we followed up; 756ctk151116, 268ctk261016.</p>