TELEPHONE LINE DOWN MORE THAN 2 WEEKS

I am complaining on behalf of Mrs R Kirkland (du Toit) as she has had no landline or server connection for more than two weeks. This is simply not acceptable. She works from home and it is impacting on her business. When she phones regarding the progress she is given the run-around and told that technicians are working on it. The reference number for the fault is 559CRK220316.