telephone line down again!

<p>Can you sort this out asap!! Your constant downtime is beginning to irritate me seriously now. Get a grip, only a month ago it was down for 2 weeks!! Now the whole line is down again, this is a business line and if your pathetic company is going to keep costing my company money we will simply get another internet provider! If this line is not up and running by monday the 12/12/16 you can cancel our service with you and keep your pathetic parastatal service for yourself. I will not wait 2 weeks again for this to be resolved. Fault reference nr: 77CTZ101216</p>