WE
Wulf E
1 reviews | Active since Feb 2012
20 Feb 2019, 13:29
Telephone Line dead for 6 days without progress
I reported my home lien as dead on 14-02-19 at 20:33 and received a SMS. Today the issue status still reports as In Progress at 14-02-19 20:33. It is now almost a week later and still no further resolution, communication or anything that tells me Telkom is working on a solution.
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Replies (1)WE
Wulf E's updateReviewer Update
01 Mar 2019, 13:20Telkom never responded, but the line was resurrected 8 days later. I did later receive a SMS acknowledging the outage, and promised a credit.
WE
Wulf E's update01 Mar 2019, 13:20
Reviewer Update
Telkom never responded, but the line was resurrected 8 days later. I did later receive a SMS acknowledging the outage, and promised a credit.