DF
Dirk F
1 reviews | Active since Feb 2016
26 Feb 2016, 14:18
Telephone line dead, but ADSL working fine.
Report fault on 22/02/2016 with Fault ***. Checked every day on progress and result given as: 'Open\. When I checked today it shows \"CLOSED\"!! My phone is still dead and nobody phoned me or visited my home. So I locked another fault this morning with ***. Can somebody at Telkom please explain the fault reporting procedure?"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
26 Feb 2016, 14:26Hello DTF007,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205623
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205623
Regards
Luleka
Telkom Social Media Team
Telkom's reply26 Feb 2016, 14:26
Official
Hello DTF007,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205623
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205623
Regards
Luleka
Telkom Social Media Team