Telephone Issue Ref 15469

I have tried getting hold of Telkom using all methods possible to report a telephone pole on my property that is leaning over and will soon be damaging the boundary wall.

Eventually I got some response using Messenger on 4th March 2019. I received a ***. On the 24th March after no further action after them stating I will be contacted nothing has happened. On 15 March I sent another message on Messenger and now there is not even any feedback from Telkom.

On going into the Telkom website and tracking the fault is states that my fault is for "My recharge is failing ***"

No wonder we cannot get anything working in SA. You either have IDIOTS working in the call center or there is no option for them to log a Telephone pole issue against.

I expect to get some contact from a SENIOR Telkom person today or I will be taking this to me Councilor, news paper etc.

K Taylor