Telephone installation
<p>My appointment gets rescheduled everytime just before the day the technician is suppose to come. I scheduled for tomorrow and today I get an sms that they are moving the appointment to the 13th without consulting me or anything. I already took a days leave for tomorrow and there is no one at home on the 13th now I am losing the days leave because you are useless. After spending 45minutes on the phone now because it takes forever to get through they tell my that I will have to phone them tomorrow because they cannot tell me today if someone will still be coming tomorrow. Are you going to pay me back the days leave if somebody doesnt come tomorrow? You are the moes useless company in SA. No systems that are working. No wonder you are not making money. Hellkom all the way. </p>
Hi johandre-van-zyl,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , order number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi johandre-van-zyl,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , order number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
I am sitting at home because I took leave and I am waiting for the technician to come. We made an appointment today and he has to honour the appointment. Who do you think you are to mess with people's time???????????????????? I am not availalbe in the coming week because I dont have any leave left after today. What are you going to do to fix this?????????? Telkom would have been llong dead if they had any competition.
My ID nr is ********** 045086, order number is ********** 75.
I do not accept your apology unless you are able to fix this today.
I am sitting at home because I took leave and I am waiting for the technician to come. We made an appointment today and he has to honour the appointment. Who do you think you are to mess with people's time???????????????????? I am not availalbe in the coming week because I dont have any leave left after today. What are you going to do to fix this?????????? Telkom would have been llong dead if they had any competition.
My ID nr is ********** 045086, order number is ********** 75.
I do not accept your apology unless you are able to fix this today.
Hi johandre-van-zyl,
The technician confirmed he was there and advised you that pipes needs to be laid.
please inform us as soon as this is done
thank you
Regards
Telkom Social Media Team
Best regards,
Hi johandre-van-zyl,
The technician confirmed he was there and advised you that pipes needs to be laid.
please inform us as soon as this is done
thank you
Regards
Telkom Social Media Team
Best regards,