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Naveen R

1 reviews | Active since Feb 2015

23 Jan 2018, 12:33

Telephone down with buzzing noise

Hi I have logged the following ticket 187CNK180118 about a week ago with no response as yet as to when this would be resolved. I have indicated to telkom support the issue twice but with no feedback as yet please can this be fast tracked and resolved I am paying for service that is now non-existent

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Replies (3)
Telkom
Telkom's reply15 Feb 2018, 10:31
Official

Hi padda86,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply15 Feb 2018, 10:31
Official

Hi padda86,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

NR
Naveen R's update15 Feb 2018, 10:42
Reviewer Update
In the last 2 weeks my adsl line has now went down as well and no the line is still not fixed. NO voice or adsl I wonder if Ian Russell ( CEO Tekom / BCX ) should be contacted with regards to the lack of service as I am follow BCX employee.