TELEPHONE DEAD

On Monday 9th November I logged a fault regarding my landline after struggling with both landline and internet.<br> Today 8 days later I still have no landline and running a small business from home makes things very difficult!<br> I have been with Telkom for many years and received great service but lately with this automated system this has all but collapsed and no one can be reached! <br> Telkom are quick to cut your phone off for late payment but are happy to take your money whether you have service or not.<br> I have no option but to shop around for another solution and I can no longer defend Telkom when associates knock them like I have in the past because I now too am a disgruntled customer.<br> My landline number is *** (or was!)