TELEPHONE BILL
<p>Good Day</p> <p> </p> <p>I am currently very unhappy with telkom on the 11 of June i went into my phone only discover that i dont have any data left and there was about 2gb left. i couldnt understand why my data went so fast as i dont even play video's or so. i phone Telkom Mobile to find out what is going on but they did not handle me nice. they ask me if i want some date and i ask for only 1 gb, i did receive an sms stated that there is 2 times 1 gb give to me. I did phone them again and after waiting about 10 minutes and waisting my phone call i hang up. When i went into my data there was about 6 gb on my data, i did said to my husband maybe the discover the problem and give my data back. And the next morning 3gb was gone again. When i receive my bill this month they add 6gb on my bill for what i did not ask for. i did phone them to querie and they said they will come back to me within 72 hours up to date nobody bother to phone me back, and i feel why must i pay for stuff that i did not ask for. My Ref Nr is ********** 4.</p>
Good Day Luleka
Really this is now longer than a week and nobody at Telkom even try to get in contact with me to sort my bill query.
Yesterday even somebody from Telkom try to sell a contract and i refuse due to bad and very bad service.
I need this to be sorted asap.
Mrs EM Van Rooyen
Good Day Luleka
Really this is now longer than a week and nobody at Telkom even try to get in contact with me to sort my bill query.
Yesterday even somebody from Telkom try to sell a contract and i refuse due to bad and very bad service.
I need this to be sorted asap.
Mrs EM Van Rooyen
Good Day
Since the 11th of July i send a request about my telephone bill, on the 15th of July i send a second request.
Up to date nobody at Telkom even bother to phone me back about my cellphone bill.
I dont know what is the story but i want somebody to phone me back on ********** 703 very urgent.
Best Regards
Mrs EM Van Rooyen
Good Day
Since the 11th of July i send a request about my telephone bill, on the 15th of July i send a second request.
Up to date nobody at Telkom even bother to phone me back about my cellphone bill.
I dont know what is the story but i want somebody to phone me back on ********** 703 very urgent.
Best Regards
Mrs EM Van Rooyen