SK
Sarieta K
1 reviews | Active since Feb 2016
20 Feb 2016, 10:18
Telephone and ADSL lines out of order
My phone and ADSL lines are down since early morning on 17 Feb and I reported it immediately since we are running a business from home.<br> On 18 Feb I called to enquire about the status of my complaint just to find out that a technician has not yet been assigned to the job! <br> I called again (from my cell phone) on 19 Feb but after holding on for about an hour I hung up.<br> What is going on at Telkom? <br> Where is the communication as I was promised updates regarding the problem via sms?
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Telkom's replyOfficial
20 Feb 2016, 11:14Hello SMKuhn,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM203121
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM203121
Regards
Luleka
Telkom Social Media Team
Telkom's reply20 Feb 2016, 11:14
Official
Hello SMKuhn,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM203121
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM203121
Regards
Luleka
Telkom Social Media Team