Telephone and ADSL Down for 1 week

Item: Telkom
Rating: 2
Author: ALVIN M

Logged a fault with telkom call center on Sunday 27 September. My line *** is broken. My ADSL is dead. Telkom still not resolved problem. Called again today 2 October and they said they don't know when they will fix it. Un acceptable.

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Replies (1)

Telkom's replyOfficial

02 Oct 2015, 19:31

Hello AlvinM,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151948.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply02 Oct 2015, 19:31

Official