JE
Johan E
1 reviews | Active since Mar 2009
13 Sept 2015, 09:28
Telephone/Adsl out of order
My telephone and adsl service has been out of order since 29 August. Today, 13 September it has been out of order for 15 days. I cannot complain about service, because there is no service!
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Replies (1)
Telkom's replyOfficial
13 Sept 2015, 09:56Hello jvaneede,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145129
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145129
Regards
Narriman
Telkom Social Media Team
Telkom's reply13 Sept 2015, 09:56
Official
Hello jvaneede,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145129
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145129
Regards
Narriman
Telkom Social Media Team