Telephone/Adsl line down

I have been in contact with Telkom numerous times and they are yet to do a thing about my line being down.<br> The technician has **** to us and said he would be back to fix the cable between us and the Telkom box, meanwhile he hasn't been back for 2 days, even though we waited half a week for him initially.<br> <br> I have been waiting for feedback and tried to have my account credited for the week of no internet, but they have not helped me get anything sorted.<br> <br> Disgusting service. Disgusting attitude and disgusted that a company with a monopoly on a country can make such a miserable job at providing a service to the people.<br> <br> You can call me for a change, as I'm sick an tired of the music that plays for 20 minutes before I get told I have called the wrong department!